GreenwithEnvy
11-10-2006, 11:35 AM
I work(ed) at Kohl's department store for a little over a year. During my time there as a cashier, I have never had any problems with anyone or anything. I've never been reprimanded (sp?) or questioned of suspected of anything.
Then, a couple of weeks ago, we were having this sale in which if a customer used their Kohl's charge on a purchase of $50.00 or more, they'd get a $10.00 good for the following week.
So I waited on a woman who received a coupon. I explained it to her and told her when she could use it and handed it to her. She looked at it and said something like, "I'm not going to be back by that date and I don't need anything anyway, so you can keep it."
I asked her if she was sure and she said yes, so I shrugged, put the coupon to the side and forgot about it for the rest of the day.
At the end of my shift, I looked at the coupon and asked a few employees if we were allowed to use coupons that customers didn't want. They all seemed to think it was no problem.
So I used the coupon, like, three days later. I bought, like 5 little things and used the coupon and my employee discount (which is permitted) and ended up paying under $5.00 for this total purchase. The employee who rung me up was like, "Oh, it's a shame you had to spend $50.00 to get this $10.00 thought." and I told her that a customer had given it to me and she laughed and said, "Oh, cool."
No problem, right?
Well, yesterday, the manager calls me into the office and there's this smug looking asshole there from security. They sit me down and start asking me to explain the associate discount policy (which I did, correctly...saying NOTHING a/b coupons) and starting asking me if it was permissable to accept cash tips. I said no it wasn't and that I would never do that.
Then he whips out the coupon and starts accusing me of stealing it from the customer and saying that it was not within the store's policy for me to use that and it's a huge violation and what not.
He made me fill out this three page report and all the while is asking me these ridiculous questions like what are my parents' names, do I have any siblings, what kind of car do I drive, etc...and I'm like WTF the whole time b/c I was flabbergasted that this was happening.
So after I filled out the report, the asshole security guy told me that he has to forward the report to corporate and they'll look at the incident and decide what course of action to take. I'll either get a verbal or written warning or get fired.
Then he told me that I was suspended until further notice. I just sort of sat there in shock. Then he had the nerve to ask me if I was okay. I was like "NO." Then I asked, on a scale of 1-10, how serious this was and he goes, "an 8 or a 9."
My mouth dropped open. I was so shocked. Speechless. I could not (and still can not) believe this.
I mean, a few months ago, some kid was caught stealing hundreds of dollars in cash from the register, and he got fired.
So I'm in the same category as him???
WTF?!?!
So the fate of my one and only job is in the hands of corporate people who have never seen me, talked to me, and don't know that I'm one of the best and strongest cashiers there (words from my supervisors, not mine).
I feel so completely humilated. I mean, I was treated like a common criminal. This guy was so smug and arrogant...he seemed to think that I did this sort of thing all the time.
I mean, my God, I've never even had a parking ticket. I had detention ONCE in my entire school career. I've never touched a cigarette, I've never stolen ANYTHING from ANYONE EVER.
This is ridiculous.
Does anyone agree with me and what the HELL am I going to do?
I mean even if I don't get fired, I sure as hell don't want to work there anymore with those assholes.
But how am I supposed to get another job if I DO get fired? Once I write 'fired' on an application, no one is going to want to call me. And I can't lie. What if they find out? I mean what am I supposed to write on an application in that little box that says, "Reason for leaving" ??
This is so EFFED UP!!!!
Then, a couple of weeks ago, we were having this sale in which if a customer used their Kohl's charge on a purchase of $50.00 or more, they'd get a $10.00 good for the following week.
So I waited on a woman who received a coupon. I explained it to her and told her when she could use it and handed it to her. She looked at it and said something like, "I'm not going to be back by that date and I don't need anything anyway, so you can keep it."
I asked her if she was sure and she said yes, so I shrugged, put the coupon to the side and forgot about it for the rest of the day.
At the end of my shift, I looked at the coupon and asked a few employees if we were allowed to use coupons that customers didn't want. They all seemed to think it was no problem.
So I used the coupon, like, three days later. I bought, like 5 little things and used the coupon and my employee discount (which is permitted) and ended up paying under $5.00 for this total purchase. The employee who rung me up was like, "Oh, it's a shame you had to spend $50.00 to get this $10.00 thought." and I told her that a customer had given it to me and she laughed and said, "Oh, cool."
No problem, right?
Well, yesterday, the manager calls me into the office and there's this smug looking asshole there from security. They sit me down and start asking me to explain the associate discount policy (which I did, correctly...saying NOTHING a/b coupons) and starting asking me if it was permissable to accept cash tips. I said no it wasn't and that I would never do that.
Then he whips out the coupon and starts accusing me of stealing it from the customer and saying that it was not within the store's policy for me to use that and it's a huge violation and what not.
He made me fill out this three page report and all the while is asking me these ridiculous questions like what are my parents' names, do I have any siblings, what kind of car do I drive, etc...and I'm like WTF the whole time b/c I was flabbergasted that this was happening.
So after I filled out the report, the asshole security guy told me that he has to forward the report to corporate and they'll look at the incident and decide what course of action to take. I'll either get a verbal or written warning or get fired.
Then he told me that I was suspended until further notice. I just sort of sat there in shock. Then he had the nerve to ask me if I was okay. I was like "NO." Then I asked, on a scale of 1-10, how serious this was and he goes, "an 8 or a 9."
My mouth dropped open. I was so shocked. Speechless. I could not (and still can not) believe this.
I mean, a few months ago, some kid was caught stealing hundreds of dollars in cash from the register, and he got fired.
So I'm in the same category as him???
WTF?!?!
So the fate of my one and only job is in the hands of corporate people who have never seen me, talked to me, and don't know that I'm one of the best and strongest cashiers there (words from my supervisors, not mine).
I feel so completely humilated. I mean, I was treated like a common criminal. This guy was so smug and arrogant...he seemed to think that I did this sort of thing all the time.
I mean, my God, I've never even had a parking ticket. I had detention ONCE in my entire school career. I've never touched a cigarette, I've never stolen ANYTHING from ANYONE EVER.
This is ridiculous.
Does anyone agree with me and what the HELL am I going to do?
I mean even if I don't get fired, I sure as hell don't want to work there anymore with those assholes.
But how am I supposed to get another job if I DO get fired? Once I write 'fired' on an application, no one is going to want to call me. And I can't lie. What if they find out? I mean what am I supposed to write on an application in that little box that says, "Reason for leaving" ??
This is so EFFED UP!!!!