PenforPrez
08-29-2007, 10:10 PM
Work has not been great lately. I had too much downtime from my regular duties, so they put me on the phones to work customer service calls. Which was alright until they started getting very angry and abusive. I nearly collapsed like a house of cards. Sometimes I freeze up and don't know what to say. I hate not having the answer. It really frustrates me.
Besides that, I just strongly dislike doing customer service calls. Furthermore, I was not hired to be a regular CSR. So I'm out of my element twice. On top of that, work is cracking down on nearly everything. Not without some justification, but it's going a little too far. So, my bridge to the future appeared to be on fire. This demanded a plan of action.
Now, somehow I've been riding a high tide of confidence of late; it really seemed to start after I went out with the coworker, strangely enough. I've been tapping into that as much as possible. So, after work today, I went in to talk to the lady who brought me into the company. I tried to back out at the last second, but I learned at that moment that confidence is what will push you at that moment.
I didn't want it to sound like I was whining about it, but it probably came out that way anyhow. I just let her know the situation and I wasn't happy. If she didn't give me the response I was looking for, I was fully prepared to tell her I was going to look for a new job.
She understood that and we came to a verbal agreement about restructuring my job. New Web project, a definite reinstatement of my previous writing duties, and access to editing the company's blog. :) I was very pleased with that.
Wanted to share this in case anybody else was in the same situation. :)
Paul
Besides that, I just strongly dislike doing customer service calls. Furthermore, I was not hired to be a regular CSR. So I'm out of my element twice. On top of that, work is cracking down on nearly everything. Not without some justification, but it's going a little too far. So, my bridge to the future appeared to be on fire. This demanded a plan of action.
Now, somehow I've been riding a high tide of confidence of late; it really seemed to start after I went out with the coworker, strangely enough. I've been tapping into that as much as possible. So, after work today, I went in to talk to the lady who brought me into the company. I tried to back out at the last second, but I learned at that moment that confidence is what will push you at that moment.
I didn't want it to sound like I was whining about it, but it probably came out that way anyhow. I just let her know the situation and I wasn't happy. If she didn't give me the response I was looking for, I was fully prepared to tell her I was going to look for a new job.
She understood that and we came to a verbal agreement about restructuring my job. New Web project, a definite reinstatement of my previous writing duties, and access to editing the company's blog. :) I was very pleased with that.
Wanted to share this in case anybody else was in the same situation. :)
Paul