Even though I'm a social worker, a lot of my job involves "sales", especially since I work at a for-profit home care agency that makes their money from the services provided to clients.
When I go and meet with someone who is a potential client, like Gemma mentioned, I find out what their needs/wants are. I then talk to them about how our agency is set apart from other agencies,unique services/supports we offer, and how we can address those overall needs/wants.
I also personally don't like to pump people's minds full of BS about what we can do for them, when I know it's totally unrealistic, so I like to tell them that I want to be 100% honest from the beginning about what I/our agency can and cannot do for them, as well as some of the negativities we frequently run into.
I work with a few people who either lie or fluff reality, and it always comes back to bite them in the ass and then the client is furious.
I have lost cases though for being honest, but in the end, I think it's for the best, because they would have probably been super problematic for us anyways since they are looking for help with something that's not gonna happen .
Someone else's success is not your failure.
Don't assume my posts are about you. But if you're affected that must mean you're guilty of something.
If the grass looks greener on the other side, it's probably because it's fertilized with bull shit.
Take a deep breath. It's just a bad day. Not a bad life.